About Aukya

About Aukya

Aukya is the online storefront operated by Shanghai Ziyu Information Technology Co., Ltd. We offer practical pet products through www.aukya.com and provide customers with product information, order support and after-sales service.

Our operating company was established on July 30, 2024. We focus on presenting useful pet essentials with clear product details, transparent policies and accessible customer support. We do not rely on unsupported awards, customer counts or performance claims.

Our approach

• Describe product features, specifications and intended use as accurately as possible.
• Show the price and available shipping options before checkout is completed.
• Provide order tracking and direct support through our domain email address.
• Review eligible return requests submitted within 30 days of receipt.

Operating background

Shanghai Ziyu Information Technology Co., Ltd. is a Shanghai-registered limited liability company established on July 30, 2024. Its registered business scope includes internet retail of goods that do not require a separate licence, information consulting and technology services.

Our ecommerce operations cover product-information review, storefront maintenance, order and delivery coordination, return support, customer enquiries and privacy requests. We publish the legal operator, registration number, registered address and direct support channels below so customers and partners can verify who is responsible for the store.